Job Description

Payroll Title:
Salary Range
Commensurate with Experience
Hybrid Remote
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#116379 Credentialing & Staff Services Specialist - Hybrid

Filing Deadline: Wed 8/17/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 05/23/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 06/02/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite on Campus and remote.


The mission of the Student Health & Well-Being (SHW) cluster is to promote a culture of health and well-being for the student community, deliver equitable high quality innovative services, incorporate inclusive approaches, and celebrate diversity, with the goal of adoption and maintenance of healthy behaviors contributing to the academic success and personal development of all students.

The Student Health and Well-being (SHW) cluster of the UC San Diego Health System plays a leadership role in creating a strong and active wellness culture at UC San Diego that enables all students to flourish in body, mind and spirit. This includes promotion and the expansion/development of a student health and well-being center, and the transformation of existing departments, under the oversight of the executive director, into a cohesive, trans-disciplinary source of integrated wellness services. The SHW cluster includes the departments of Student Health Services (SHS), Health Promotion Services (HPS), Counseling and Psychological Services (CAPS) and SHW Administration. Medical care, clinical and mental health, and health education services are provided to over 42,000 undergraduate, graduate and professional students.

This position performs credentialing and re-credentialing of clinical providers; verifies that professional training, certifications and licensing of healthcare professionals are current and in compliance with State, Federal and University of California regulations. Ensures that clinical privileges are authorized for all healthcare practitioners by Student Health Services. Analyzes and resolves complex licensure cases. Ensures application of processes are consistent and proposes improvements to department procedures.

Administers the SHS continuing medical education and CAPS continuing education programs. Oversees and manages registration, logistics and coordination with vendors and key contacts related to continuing education. Provides support pertaining to the administration and analysis of compiling and maintaining employee files (e.g., credential files, recredentialing, BLS renewals, etc.) and employee training history within the department and UCLearning. Manages and administers the Staff Training Program, including departmental, UCSD and UC requirements. Maintains current policies and procedures, in collaboration with respective managers and in preparation for accreditations. Provides related administrative and project support; ad hoc projects will be assigned.


  • Six (6) years of related experience, education/training, OR a Bachelor’s degree in related area plus two (2) years of related experience/training.

  • Training and/or equivalent experience in credentialing and re-credentialing medical staff. Thorough knowledge of data management and documentation methods used in medical credentialing. Demonstrated knowledge of data analysis, research and reporting, particularly regarding licensure compliance. Strong attention to detail including ability to keep accurate detailed records.

  • Excellent verbal and written communication skills, with the ability to clearly communicate detailed and complicated information.

  • Proven ability to apply external regulatory guidelines and internal accounting and administrative policies knowledge and skills to assess and monitor compliance and effectiveness of processes.

  • Strong organizational and project management skills, including the ability to anticipate and plan for complex situations, define objectives, and adjust plans. Solid skills to evaluate issues and identify solutions. Ability to solve problems and suggest solutions through critical thinking processes. Critical and analytical thinking regarding complex and long-term projects. Ability to recognize impediments, creatively addresses new problems, develop alternative plans, and formulate solutions.

  • Ability to perform all commonly applicable functions in Microsoft Office Suite (Word, Excel, PowerPoint) and medical credentialing database application. Experience and competency with standard business equipment, computer technologies and a variety of software including system and networking software, e-mail and a variety of web-based programs and browsers, with the willingness and ability to update and increase skills as needed to meet the goals of the unit and the division.

  • Ability to use discretion, maintain confidentiality and comply with all requirements in use of computer systems and access to any and all patient, student, employee and University data, in electronic and hard copy formats, in compliance with University, state and federal guidelines, including, but not limited to Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).

  • At all times, demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others. All staff members are required to uphold the UCSD Principles of Community and to promote a positive and collaborative team environment. Adhere to and practice the mandatory University Core Values & Safety Standards of performance.


  • Certified Provider Credentialing Specialist (CPCS).


  • Employment is subject to a criminal background check and pre-employment physical.
  • Must be able to work various locations and hours based on business and/or clinical needs, such as evenings and weekends.
  • Ability to telecommute for work, if/when needed and operationally feasible, as determined by department.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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