Clinical Operations Supervisor - Neurological Surg - 124965
#124965 Clinical Operations Supervisor - Neurological SurgExtended Deadline: Tue 10/3/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 9/5/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 9/14/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Neurological Surgery Clinical Operations Supervisor is responsible as the liaison for administrative services and operations for the Department of Neurological Surgery including the supervision of a high performing, large clinical coordinator team, complex surgical authorization processes, call center escalations, process improvement initiatives, OR utilization and block time management of our faculty surgeons. Management levels may include oversight of clinical patient care. Supervises operations, typically spanning multiple providers, clinics, operating rooms and hospitals. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as revenue cycle management, billing systems and procedures, facilities and safety procedures, registration, referral management, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations.
Bachelor's Degree in related area; and/or equivalent combination of experience/training.
Minimum of 3 years recent experience supervising a clinical support staff.
Neurosurgery or perioperative service experience.
In-depth knowledge of insurance authorization and verification process.
OR scheduling experience.
Exceptional patient experience and service recovery skills.
Service recovery experience.
Experience working with a multidisciplinary team including administrators, APPs, surgeons and nurses.
Advanced EPIC experience (Cadence/Optime/Snapboard).
- Lean Six Sigma skills.
- Experience working with memory impaired populations and their caregivers
- Bilingual Eng./Spa.
- Prior Medical Assisting/LVN Experience
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $53,600 - $111,600 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $25.67 - $53.45
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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