Clinical Operations Manager - Cancer Services - 116943
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#116943 Clinical Operations Manager - Cancer ServicesExtended Deadline: Thu 7/7/2022
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UCSD Layoff from Career Appointment: Apply by 6/17/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 6/29/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under general direction from the Director of Patient Access, Clinical Operations and Supportive Care, and the Medical Directors for Cancer Services Clinics and Infusion Centers, the Clinical Operations Manager works in partnership with nurse managers by leading the administrative, financial, operational, and business management of the oncology multi-specialty clinics and infusion centers. The position is responsible for regional oversight of Cancer Services operations spanning multiple providers, clinics and locations. The Clinical Operations Manager plans, develops, and manages administrative and programmatic operations, including infusion center access, patient experience, human resource management, process improvement, facilities management, regulatory compliance, billing, revenue capture, and preparation and management of budgets and financial reports.
The Clinical Operations Manager develops reports and analyses for management purposes, and advises leadership team on issues related to goals and strategic objectives, and recommends solutions. This position is responsible for the management of new clinic/infusion center activations and clinic transitions as well as acquisitions. Analyzes data, projects trends, and assesses target performance. Leads infusion scheduling and clinical operations leadership team and staff in delivering an exceptional patient experience across outpatient cancer clinics and infusion sites across the greater San Diego region. Responsible for clinic space planning and utilization analyses and facilitates clinic access requests for current and new faculty and APP staff, under the supervision of the Director of Patient Access and Clinical Operations and the Medical Directors of the multi-specialty cancer clinics. Performs other related functions as necessary.
While not required, a cover letter is highly recommended when applying to this position.
Eleven (11) years of management-level experience in a healthcare environment, OR a Bachelor’s degree in a related area plus seven (7) years of related experience/training, including four (4+) or more years in healthcare operations.
Strong project management background with the implementation of clinical programs or cross-departmental initiatives.
Demonstrated experience building relationships with physician leaders, healthcare administrators, and senior leaders.
Experience and proven success in an academic medical center or ambulatory care setting.
Excellent written and oral communication skills.
Experience planning, developing, and managing administrative and programmatic operations, and fiscal oversight.
Experience in personnel management.
- Master’s degree in healthcare administration, public health, or business.
- Effective change management experience and process improvement certification (Lean Six-Sigma Certification).
- Experience in outpatient oncology.
- Experience with managing new clinic activations, clinic transitions, and acquisitions.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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