Job Description

Payroll Title:
BLANK AST 3
Department:
La Jolla MCC Cancer Ctr Clinic
Hiring Salary Range
$26.16 - $37.48 / Hour
Worksite:
Moores Cancer Center
Appointment Type:
Career
Appointment Percent:
100%
Union:
CX Contract
Total Openings:
1
Work Schedule:
Days, 8 Hour Shifts, Monday-Friday

#119448 Clinical Care Coordinator - Cancer Services

Extended Review Date: Thu 2/2/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 11/14/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 11/23/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will remain open until filled. 

DESCRIPTION

The Clinical Care Coordinator for Cancer Services is the primary point of contact for new patient referrals in the Nutrition and Speech Language Pathology programs. This position is critical to new patient access for oncology patients. This position would handle all incoming new patient referrals via Epic, fax, phone, secure e-mail, etc. by welcoming the patient to our center, ensuring the proper disposition of a clinician, and acquiring internal and external records within 24 hours in order to schedule the patient within our 7-day goal.

Ensure operations run smoothly on clinic days. Directly interact/communicate with patients, families, faculty, and staff, via telecommunications and in person, relating to scheduling consults and triaging complex problems for a multidisciplinary team, which includes physicians, mid-level practitioners, nurses, social workers, and pharmacists. Answer and triage incoming communications (i.e., phone calls, emails, Epic My Chart messages, etc.). Uses the EPIC medical records system to schedule and register patients for appointments. Communicates with a variety of private and government agencies.

Applies knowledge of various insurance products (i.e., HMO, PPO, POS) in order to verify authorizations and ensure payment/reimbursement. Provides high-level administrative support for Medical Oncology Team Physicians. Provides a variety of other administrative duties in support of patients' services.

Prepare and distribute clinic notes to referring physicians and medical records. Transcribe faculty correspondence and prepare patient letters, other documents, memos, and e-mails as requested. Assist in developing and maintaining databases, and assist with collection, analysis and entry of metrics into the data system. Communicate with faculty, clinic staff, administrators, professional organizations, and outside agencies (i.e., insurance companies, and community medical groups) to complete daily job duties.

While not required, a cover letter is highly recommended when applying to this position.

MINIMUM QUALIFICATIONS

  • A minimum of three (3) years of related experience.

  • Demonstrated experience in working in a large, complex healthcare setting.

  • Proven experience working with Health Insurance companies and Community Medical Groups.

  • Strong ability to communicate in English both orally and in writing.

  • Proficient knowledge and advanced level skills in word processing software applications (Word, Excel, Outlook, and PowerPoint).

  • Thorough knowledge of insurance authorization processes.

  • Excellent customer service skills. Ability to interact well with care teams, and all patients and families.

PREFERRED QUALIFICATIONS

  • Prior oncology experience.
  • Experience with Epic EHR system (including Cadence).
  • Knowledge of medical/scientific terminology, Hematology/Surgical Oncology terminology, authorizations, various insurance products & third party payors.
  • Bilingual: Spanish/English.

SPECIAL CONDITIONS

  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act Full Salary Range: $40,700 - $78,258 Annually

The University of California, San Diego is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).


Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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