Job Description

Payroll Title:
Hiring Pay Scale
$75,000 - $80,000 / Year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
8 hrs/day

#123309 Change Practitioner

Filing Deadline: Tue 6/6/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UC San Diego Policy will not allow this position to receive work visa sponsorship.

This is a 100% Contract position for 1 year with the possibility of extension or conversion to career status.


UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

Reporting to the Strategic Organization Change Management (SOCM) Director, this position serves as a Change Practitioner for Enterprise Systems Renewal (ESR) Initiative projects. ESR is aimed at transforming and streamlining core business and administrative processes at UC San Diego.Under direction of the project Change Leads, the Change Practitioner applies change management methodology to plan, communicate, and roll out large-scale system and process changes impacting tens of thousands of students, faculty, and staff. This position will coordinate with project team members, stakeholders, and subject matter experts from across the university to ensure that stakeholder and end user perspectives have been accounted for and that clear communication is maintained between all involved in the project.

A successful Change Practitioner will demonstrate strong collaboration and interpersonal skills, excellent communication skills, flexibility and an ability to tolerate ambiguity, strategic thinking, an ability to synthesize and summarize large amounts of information effectively, and a high level of emotional intelligence. The work requires frequent problem-solving and analysis of unique issues without precedent and/or structure.

The incumbent uses their experience in project management, change management, training, and/or communications, as well as knowledge of the university departments, stakeholders, and organization, to research, conduct assessments, analyze, and develop solutions for a wide range of issues. Demonstrates good judgment in selecting working with people and when selecting methods and techniques to apply work. While work is people-focused, it involves analyzing complex and diverse policies, processes, and program practices.


~Conduct change assessments and analysis to understand change and how it impacts audiences.

~Creates change plans as outlined in the change strategy, such as change network, communication, coaching, and training plans.

~Apply change management methodology aligned with our Strategic Organizational Change Management practice and according to project change management plans.

~Work closely with change network to support project needs and to provide input, expertise and leadership as part of change management activities.

~Facilitates and participates in change management engagements with project, change network, stakeholders and end users.

~Creates and conducts change management communications.

~Helps create, facilitate and conduct training.


  • Bachelor's degree in related area and / or equivalent experience / training.

  • Proven ability to use discretion and maintain all confidentiality. Strong interpersonal skills including tact, diplomacy, flexibility, and skills in dealing with politically sensitive situations.

  • Proficient skills of common organization- or research-specific and other computer application programs. Understanding of key enterprise technologies, i.e. identity management, security, authentication, integration, and connectivity.

  • Strong analytical and problem-solving skills. Experienced in independently understanding, analyzing, interpreting complex data, written material, and computer generated information while maintaining the overall process viewpoint, and effectively communicate the results to a variety of personnel at various levels.

  • Demonstrated skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals/analyses.

  • Proven project management skills. Ability to execute, and finalize projects according to deadlines and within budget, mitigate risks to project success, define project objectives, and oversee quality control throughout the project’s life cycle.

  • Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Ability to provide comprehensive recommendations and solutions that address project needs. Ability to coach, facilitate and influence people at all levels. Ability to become trusted facilitator/advisor engaging all essential campus stakeholders.

Preferred Qualifications:

  • Organizational Change Management training or certification (i.e. Prosci ADKAR).


  • Employee must be available to work evenings and weekends.

  • Employee must be available to travel as required.

  • Job offer is contingent upon satisfactory clearance based on background check results.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.

This position is eligible for full benefits first day of hire:
a) Health/Dental/Vision Insurance.
b) Vacation/holidays (15 vacation days & 13 paid holidays a year).
c) Work/Life Balance.
d) UC Retirement Plan
e) Pet insurance.

For more information about UCSD Benefits and Work/Life.

To calculate an approximate value of the UC Total Compensation package, please click here. Our employees enjoy

Pay Transparency Act

Annual Full Pay Range: $53,600 - $111,600 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.67 - $53.45

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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