Job Description

Payroll Title:
Owen Clinic
Salary Range
Commensurate with Experience
Hillcrest Medical Center
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#116478 Ambulatory Clinic Supervisor

Extended Deadline: Thu 7/14/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

This position has been changed from an internal UCSD posting to external as of 06/03/22. All applicants are welcome to apply.

UCSD Layoff from Career Appointment: Apply by 05/23/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 05/25/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Recognized as one of the nation's outstanding HIV primary care clinics, the Owen Clinic embraces a whole-person view of HIV care, offering a range of programs to address the spectrum of ways in which a person’s life may be impacted by a chronic health condition such as HIV. The Owen Clinic is an HIV Clinic that is culturally, LGBT diverse and located in the heart of Hillcrest. At Owen we provide a full range of patient care services, with state-of-the-art technology and a renowned research program.

In collaborations with the RN Practice Manager, Practice Director and Clinic Medical Director, the Ambulatory Clinic Supervisor provides operational leadership and direct oversight of the delivery of clinical services for Owen clinic located in Hillcrest. Position will partner with other site managers/staff in support of multiple sub-specialty medicine clinics.

Responsible for all aspects of clinical operations for assigned areas. Key responsibilities include, but not limited to, patient experience, personnel management, operational support to clinical faculty and staff, process & work flow evaluations & enhancements, equipment and facilities management, information technology, safety, data reporting, compliance and licensing.

Supervise and develop clinical and administrative personnel including area leads, nurses, medical assistants, call center and front desk personnel, administrative and student workers. Work closely and collaboratively with CMD, faculty and staff, revenue cycle, centralized registration and authorizations, UCSD Health Physician Group (UCSD-PG) administrators and leadership, and other key stakeholders to optimize Allergy’s clinical operations. Oversee all TJC requirements and CQI projects throughout the department.

The Ambulatory Clinic Supervisor is a key member of the department leadership team and works closely with Leaders, faculty and staff to develop and deliver an efficient, high-volume, high-quality, patient-centered experience to support the Division and Department’s research, education, and clinical care missions. Reports directly to the RN Practice Manager.


  • Bachelor's Degree in related area; and/or equivalent combination of experience/training.

  • A minimum of five (5+) years or more years of relevant experience.

  • Experience and proven success in skills to effectively supervise patient care support staff. Strong knowledge of practice operations.


  • Experience with HIV patients and/or at risk populations.
  • Experience with Epic.
  • Experience with Tableau & Excel.
  • Experience with budgets.
  • Experience with staffing/scheduling in a union environment.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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