112299 - Clinical Care Coordinator-Oncology Clinic
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#112299 Clinical Care Coordinator-Oncology ClinicFiling Deadline: Tue 10/26/2021
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit: https://ucnet.universityofcalifornia.edu/news/2021/10/flu-vaccination-requirement-for-uc-students,-faculty-and-staff-issued-for-2021-2022.html
UCSD Layoff from Career Appointment: Apply by 10/14/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/26/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under general supervision, this position will serve as the Administrative Assistant/Clinical Care Coordinator for assigned Oncologists and Advance Practice Providers. Duties include planning and managing clinical activities and high-level administrative support. Manages and maintains complex calendars for meetings and appointments. Assists with coordination of travel arrangements and processes reimbursements of expenses as needed. Prepares and distribute clinicnotes to referring physicians and medical records. Coordinates and executes projects.
Coordinates weekly General Tumor Boards and organizes all logistics, which includes collection and compilation of pathology reports/slides/films for each patient case from internal and external sources, and sends to Pathology & Radiology Departments for review, organizes allpatient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historic records on all patient cases reviewed. Attends meetings and take minutes to prepare and distribute to all team members.
Communicates with faculty, clinic staff, administrators, professional organizations, outside agencies (i.e., insurance companies, community medical groups) as needed to complete daily job duties. Responsible for registration of new patients and triage of all incoming New Patient referrals, including registration of new patients, financial arrangements, as well as customer service needed to schedule the patient. Schedules surgical procedures, which includes the following: Coordinates the logistics of multiple departments and areas of specialty (e.g., operating room schedulers, pre-op clinics, anesthesia, and admissions) to schedule time in the Operating Room or Procedure Room; schedules clinical and surgical appointments; communicates surgery time and location with patients and family members, as well as the Surgical Oncologists; and adds all information into the UCSD computer systems. Develops and maintains extensive filing system for all patient records. Provides a variety of other high level administrative duties in support of patient services.
A minimum of three (3) years related experience.
Demonstrated experience in working in a large, complex healthcare setting.
Proven experience coordinating appointments in a multidisciplinary setting.
Proven experience working with Health Insurance companies and Community Medical Groups.
Strong ability to communicate in English both orally and in writing.
Proficient knowledge and advanced level skill in work processing software applications (Word, Excel and PowerPoint).
Thorough knowledge of surgery scheduling and authorization.
Excellent customer service skills. Ability to interact well with care teams, and all patients and families.
- Prior experience in Oncology.
- Experience with EPIC EHR system (incl. Cadence).
- Knowledge in medical/scientific terminology, Hematology/Surgical Oncology terminology, authorizations, various insurance products & 3rd party payors.
- Bilingual: Spanish/English.
- Experience in supporting physician faculty reimbursements, and calendar management.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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