Job Description

Payroll Title:
BLANK AST 3
Department:
Cardiology Administration
Salary Range
Commensurate with Experience
Worksite:
La Jolla Medical Center
Appointment Type:
Career
Appointment Percent:
100%
Union:
CX Contract
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#112149 Adult Congenital Heart Disease Patient Coordinator

Filing Deadline: Fri 12/10/2021

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 10/11/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/20/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.

The appointment percentage has changed from 50% Career to 100% Career as of 12/3/21.

DESCRIPTION

Under the direction of the medical director for Adult Congenital Heart Disease (ACHD) and the ACHD program manager, the program coordinator will work closely with Physicians, RNs and APPs to manage all administrative aspects of the congenital heart disease program. Key duties include: initial referral intake; referral tracking and management; patient registration; obtaining medical records and importing into EMR; insurance authorization; managing patient correspondence and phone calls; scheduling clinic visits; scheduling procedures in the catherization lab; and coordination of other tests and procedures.

The position will play an integral role in the continued development of this growing program, such as; assisting with the national accreditation of the program, building relationships with referring physicians' office staff, and helping coordinate patient support groups. Incumbent is a primary point of contact for patients coming into the congenital heart disease program and will be expected to provide the highest level of service to our patients, staff, and providers. The coordinator will be a representative of UC San Diego Health and must exemplify UCSD's core values. May perform other related duties as assigned.

MINIMUM QUALIFICATIONS

  • Minimum of three (3) years of experience as an administrative/hospital assistant; two (2) years of which were in a healthcare setting.

  • Basic knowledge of medical terminology.

  • Proven knowledge and skill in computer software applications (specifically Microsoft Office).

  • Demonstrated knowledge of surgery, procedure, and clinic scheduling and authorization.

  • Must be fluent in English for both oral and written communication.

  • Strong ability to interact well with all patients.

  • Excellent customer service skills.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree.
  • Clinical office management or related experience.
  • Experience with EPIC.
  • Knowledge and skill in using iShare.
  • Bilingual in both Spanish and English.

SPECIAL CONDITIONS

  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.
  • Typical work hours are 8-10 hours daily totaling 20 hours per week Monday- Friday.
  • Must be able to work occasional overtime and weekends as needed.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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