Job Description

Payroll Title:
SYS ADM 1
Department:
DIRECTORS OFFICE-SIO
Hiring Salary Range
$23.42 - $36.21 / Hour
Worksite:
SIO
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
8 hrs/day

#111619 Systems Administrator 1

Filing Deadline: Thu 9/23/2021

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit: https://ucnet.universityofcalifornia.edu/news/2021/07/ucs-covid-19-vaccine-policy.html

The effects of the COVID-19 pandemic have impacted UC San Diego Campus hiring. UCSD Campus will continue to recruit for essential positions and we ask for your understanding and patience with our application process during this unprecedented time. For more information regarding steps we are taking to keep applicants and staff safe during this time, please click here.

UCSD Layoff from Career Appointment: Apply by 03/11/2020 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 03/20/2020. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, the incumbent will apply systems administration concepts, and university policies and procedures to resolve routine issues. The Systems Administrator 1 will work on problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained. The incumbent will provide desktop systems administration to include: user account setup (Active Directory and G Suite), mail and mail list administration, and Group calendar (O365 and G Suite) setup and administration.

Desktop systems administration tasks will also include: performing data backups and verifying the performance and integrity of backups for client systems; installing and upgrading hardware and software in a heterogeneous Linux/Windows/Macintosh/Solaris environment; maintaining software licenses and records and hardware configuration logs; configuring and supporting network printing and file sharing; and software/trouble shooting documentation. User support responsibilities for Macintosh OS X, Microsoft Windows, and Linux desktop platforms include: answering user questions regarding computer hardware and software with tact and patience, troubleshooting hardware/software problems, and hardware/software installation and setup.

Network monitoring and security responsibilities include ensuring that all managed client workstations and laptop computers are in compliance with UC San Diego Network Security Standards including: installing security related OS patches, ensuring the proper operation of anti-virus and firewall software, and assisting SIO and UC San Diego security personnel with monitoring network traffic and security logs. Test software packages for safe and reliable installation on users' computers. Document software installation and setup methods and protocols. Train users in operating systems and application software.

  • Occasional non-standard hours and/or weekends may be required.

QUALIFICATIONS

  • Bachelor’s Degree in related area and completed coursework in a technical discipline such as computer science or information technology; OR an equivalent combination of education and experience.

  • Proven experience with troubleshooting and resolving computer hardware, software and networking problems. Experience supporting a variety of office, email, and utility software applications.

  • Demonstrated knowledge of and experience with Linux, Mac OS X, and Microsoft Windows operating systems, including installation, upgrading and troubleshooting.

  • Basic knowledge of how to apply technologies and systems to meet business needs. Basic understanding of system performance monitoring and actions that can be taken to improve or correct performance.

  • Demonstrated experience with at least one scripting language such as a UNIX shell (i.e., csh, Bash), Perl, or Python.

  • Basic knowledge of computer security best practices and policies. Experience with firewalls and network and security monitoring tools.

  • Demonstrated experience with anti-viral software installation, configuration, and usage.

  • Demonstrated knowledge of database applications such as Filemaker and RDMS such as Sybase, DB2, or MySQL.

  • Proficiency and advanced skills using word processing, spreadsheet, presentation, database, and communications software and troubleshooting associated software problems.

  • Proven experience researching, recommending, selecting and purchasing software, hardware, and peripherals.

  • Strong analytical, deductive reasoning and problem-solving skills. Excellent organizational skills; reliable, meticulous, and conscientious. Proven ability to meet deadlines.

  • Excellent customer service skills and the willingness to support a diverse user base with a wide range of computer experience.

  • Strong ability to communicate effectively and accurately in written and verbal form in both formal and informal settings. Self-motivated and works independently and as part of a team.

  • Proven ability to elicit and communicate technical and non-technical information in a clear and concise manner both verbally and in writing.

SPECIAL CONDITIONS

  • Job offer is contingent upon a satisfactory clearance based on background check results.

  • Must be able to drive a vehicle; demonstrated safe driving skills.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce. Click here for Details


Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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