Job Description

Payroll Title:
Quality and Patient Safety
Salary Range
Commensurate with Experience
Towne Centre Drive
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#111177 Project Manager - Quality and Patient Safety

Extended Review Date: Wed 10/13/2021

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit:,-faculty-and-staff-issued-for-2021-2022.html

Special Selection Applicants: Apply by 9/2/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The Project Manager is responsible for identifying opportunities for organizational enhancement, organizing and leading multidisciplinary teams of senior management personnel, establishing goals and objectives, leading execution, and institutionalizing changes thereby evolving and improving the organization.

Position will lead projects and programs in the areas of:

  • Quality Public Profile (U.S. News & World Report, Leapfrog, Vizient, etc.)
  • Quality and Patient Safety initiatives (e.g. Infection Control and Prevention)
  • Operational excellence and efficiency (e.g. PRIME Waiver Program)
  • Health System general management (e.g. Lean Initiatives)

This position is part of UC San Diego Health’s Quality and Patient Safety team and works collaboratively with senior management to direct the planning, design, and implementation of strategic projects with the underlying strategic goal of creating a world class academic medical system focused on patient experience, clinical excellence, performance management, and growth.

This is a high-level project management position in an extremely demanding academic medical center environment that requires a comprehensive understanding of all elements of health care delivery, including quality and safety, strategy, business planning, operations, workforce challenges, and financial considerations.

Position requires excellent project management skills including organization of complex data sets, establishment of aggressive but realizable goals aligned with organizational strategic objectives, visionary leadership of diverse senior level individuals, thorough attention to implementation detail, and the ultimate ability to institutionalize gains achieved into the ongoing fabric of the organization.

Responsibilities include, but are not limited to:

  • Lead large enterprise-wide change management efforts related to health system initiatives.

  • Create, develop, and deliver change management strategy for complex projects. This includes, but is not limited to, using the methodology to identify resistance, performance gaps, and the development and implementation of corrective actions to close those gaps.

  • Manage the relationships and interfaces with multiple departments by acting as a liaison with Senior Leadership and initiative champions.

  • Advise on the implications of the organization's plans and actions.

  • Make recommendations on factors that may influence change adoption and sustainability.

  • Support and build a culture of process improvement and efficient use of resources at all levels of the University.


  • Nine (9) years of relevant experience OR a Bachelor’s Degree in organizational development, business administration, human resources or related area and five (5) years or more of relevant experience.

  • Experience must include overseeing and managing the planning, design, and implementation of large-scale projects within a healthcare setting.

  • Ability to initiate and manage projects effectively, using a positive, flexible, consultative and supportive approach.

  • Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization.

  • Ability to communicate effectively written and oral presentation at all levels with skills to produce comprehensive reports, management information and insight and proposals that win key stakeholder buy-in and support.

  • Experience of strategy development and implementation, with evidence of continuing professional development.

  • A strong track record of delivering against demanding targets with evidence of success in an operational environment.

  • Strong understanding of structured project management processes and how they work in a complex environment.


  • A Master's Degree or PhD in a related field.

  • Lean Six Sigma training and certification.

  • CPHQ certification.

  • Process improvement / project management experience in both inpatient and outpatient settings.

  • Experience with Quality Public Profile (U.S. News & World Report, Leapfrog, Vizient, etc.)


  • Must be able to work various hours and locations based on business needs.

  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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