110913 - Willow Application Analyst
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#110913 Willow Application AnalystInitial Review Date: Tue 8/31/2021
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UCSD Layoff from Career Appointment: Apply by 08/20/2021 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/31/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will remain open until filled.
Willow Application Analyst will be responsible to implement, build, maintain and optimize Epic EMR system with a focus on Willow Inpatient and Willow Inventory. Willow Application Analyst must have knowledge of the Epic EMR software, operations and workflow, and work closely with the project team's clinical leaders to translate business needs into EMR functionality.
The Willow Application Analyst is expected to have Epic knowledge and build expertise in Willow and preferably Willow Inventory. Willow Application Analyst is expected to be able to work with clinicians to translate workflows to Epic functionality, identify gaps, provide mutually agreeable solutions to close workflow gaps. Involves design, building, testing, and implementation of clinical application systems.
The Willow Application Analyst provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with pharmacy operations leaders to create or adapt Epic functionality to meet operation workflows. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Required to be certified in an assigned EMR vendor's product/module within the first six (6) months of employment.
Must satisfy all vendor testing requirements to be certified without needing to attend vendor's training a second time for the same class.
Seven (7) years of related experience, education/training as an IS analyst and/or work experience in inpatient pharmacy operations, OR a Bachelor’s degree in related area plus three years of related experience/training as an IS analyst and/or work experience in inpatient pharmacy operations.
Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.
Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.
Ability to effectively utilize system tools to meet functionality needs of users.
Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.
Excellent written and verbal communication skills.
Dedicated team player with strong interpersonal skills.
EPIC Willow Certification.
Demonstrated experience as a major participant in a clinical system implementation.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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