Job Description

Payroll Title:
Information Services
Salary Range
Commensurate with Experience
Towne Centre Drive
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday - Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#110912 EpicLink and M*Modal Fluency Direct Analyst

Initial Review Date: Tue 8/24/2021

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit:

UCSD Layoff from Career Appointment: Apply by 08/12/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 08/24/12. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will be hired at the CLIN APPLICATIONS PROFL 3 or CLIN APPLICATIONS PROFL 4 level depending on the experience of the selected candidate.

This position will remain open until filled.


This position will support the EpicLink and M*Modal Fluency Direct applications. The incumbent will gain an in-depth knowledge of these applications, as well as health systems operations and workflow, and will work closely with the EPIC Application Team.

The incumbent will be responsible to build, maintain and optimize the Epic EMR system for the EpicLink application. EpicCare Link is a web-based portal system that allows our organization to extend patient information to external facilities and improve the continuity of care in your community (e.g. community clinics, external physicians and research coordinators, and insurance companies). The analyst manages agreements, provisions users, builds and updates data sets and master file records, performs quality assurance and integrated testing, and releases new functionality to end-users.

The incumbent will also be responsible to build, maintain and optimize M*Modal Fluency Direct a dictation application that integrates with Epic to boost physician productivity.

The incumbent will be responsible for reviewing vendor software releases and updates to test the features desired and then implement them within UCSD system(s). Assists in maintaining current test and training environments and will participate in training end-users. Provides 7/24 problem management support and resolution for clinical systems.


  • Seven (7) years or more of related experience, education/training in relevant Epic experience, preferably in a large, complex healthcare environment, OR a Bachelor’s degree in related area plus three (3) years or more of related experience/training in relevant Epic experience, preferably in a large, complex healthcare environment.

  • Required to be certified in an assigned EMR vendor's product/module within the first six (6) months of employment.

  • Must satisfy all vendor testing requirements to be certified without needing to attend vendor's training a second time for the same class.

  • Experience and proven success in information systems implementation, development, and support within a large-scale healthcare organization.

  • Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.

  • Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning, and gap analysis.

  • Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high-quality planning documents.

  • Demonstrated ability to effectively utilize system tools to meet the functionality needs of users.

  • Excellent written and verbal communication skills.

  • Dedicated team player with strong interpersonal skills.


  • Epic Ambulatory certification

  • EpicCare Link certification

  • M*Modal Fluency Direct certification


  • Must be able to work various hours and locations based on business needs.

  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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