Job Description

Payroll Title:
Care Management
Salary Range
Commensurate with Experience
Hillcrest Medical Center
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri, rotating on call

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#110899 Care Management Utilization Review Supervisor

Extended Deadline: Fri 9/24/2021

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit:

This position will remain open until a successful candidate has been identified.

Special Selection Applicants: Apply by 08/27/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The Care Management department at UC San Diego Health is seeking an experienced UR review leader.

The Care Management Department Supervisor who focuses on Utilization Review (UR) functions as a subject matter expert in InterQual criteria, for payer specific requirements and acts as a liaison between the Care Management Department, inpatient clinical and ancillary teams. Coordinates training and education needs for the Utilization management and support personnel in the Care Management Department.

Responsible for the onboarding, training and orientation of new and existing staff members. Provides mentorship, coaching and oversight to the Care Managers especially as it relates to the UR functions. Serves as a resource for the Department and may also be assigned units for coverage as needed. Oversees the completion of complex case reviews and the resolution of issues and concerns related to utilization management, quality and documentation integrity. Reviews quality audits and shares audit results in a timely manner with associates, providing necessary education to improve performance.

Facilitates an atmosphere of interactive management and the development of collegial relationships among case managers, social workers, other health care staff and faculty. Responsible for the implementation of the vision, mission, philosophy, core values, evidence based practice and standards of the organization as defined by the department. Represents the department on interdepartmental committees, community agencies, boards, and associations. Responsible for ensuring adequate staffing, assignments and coverage in order to fulfill the unit's business needs. The Supervisor models the mission, vision, and core values of the organization; supports evidence based practice to insure optimal outcomes.

Depending on the credentials of the selected candidate, this position will be hired as a Registered Nurse (RN) or Social Worker Supervisor.

While not required, a cover letter is highly recommended when applying to this position.


  • A Bachelor's of Science Degree in Nursing or Master of Social Work.

  • Registered Nurse in the State of California OR License Clinical Social Worker (LCSW).

  • A minimum of five (5+) or more years of relevant experience.

  • Experience and proven success in ability to effectively supervise a team and to manage the complex workflow and multiple priorities involved with care coordination and case management.

  • Demonstrated experience with InterQual including a thorough understanding of InterQual criteria.

  • Proven experience with Medi-Cal State guidelines, TAR reviews, and CMS regulatory requirements.

  • Experience with planning, developing, conducting InterQual training programs for staff members on orientation or ongoing improvement of skills to ensure staff’s expertise.

  • Excellent written and verbal communication and interpersonal skills including tact, diplomacy, and flexibility in order to work effectively with providers, staff, patients, and community agencies in person and on the phone.

  • Demonstrated ability to maintain strong working relationships and communications with physicians and members of the health care team.


  • MSN (if an RN)
  • Experience in an acute care hospital setting.
  • Previous leadership experience.
  • Experience providing education to staff and physicians.
  • Certified InterQual Trainer
  • Accredited Case Manager or Certified Case Manager (ACM or CCM)
  • Clinical Nurse Specialist (CNS)
  • Certified Professional in Healthcare Management (CPHM)


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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